SHIPPING & RETURNS
Shipping Policy
At Juicae, we are committed to providing a seamless shipping experience for our customers. We take great care in packaging and delivering your orders promptly. Our shipping methods are designed to ensure that your products arrive in perfect condition. We aim to be transparent about shipping costs and provide you with all the necessary information to make informed decisions.
We want you to feel confident in your purchase, so we make sure to use plain, straightforward language to build trust and loyalty. If you have any questions about our shipping policy, please don't hesitate to reach out to our customer service team via email at info@juicaellc.com.
Return & Exchange Policy
At Juicae, we take great care in ensuring our products meet the highest standards of quality. Please review our exchange policy below:
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All sales are final. We do not offer refunds or exchanges for reasons other than damage during shipping.
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We will gladly provide an exchange only for items that arrive damaged or defective.
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To request an exchange for a damaged product, you must contact us within 7 days of receiving your order.
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Please email us at info@juicaellc.com with:
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Your order number
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Clear photos showing the damage to the product and packaging
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Once your request is reviewed and approved, we will send you a replacement at no additional cost.
We appreciate your understanding and support. If you have any questions, please contact us via email at info@juicaellc.com.